Netis is pleased to announce the official launch of its AI-Powered Technical Support Assistant on the global website, providing customers with faster, smarter, and more accessible technical support around the clock.

The new AI assistant has been developed to help users quickly obtain accurate information regarding netis networking products, including routers, switches, wireless solutions, and related networking devices. By leveraging advanced artificial intelligence and a comprehensive technical knowledge base, the assistant can provide instant guidance on product setup, configuration, troubleshooting, and frequently asked questions.

Key Benefits of the NETIS AI Support Assistant:

• 24/7 Availability: No matter your time zone or location, instant product answers are just a click away.
• Multilingual Support: With native support for over 8 languages, the AI assistant automatically detects your preferred language and provides professional technical assistance, breaking down global communication barriers.
• Instant & Accurate Answers: Powered by a specialized knowledge base trained on NETIS product documentation and datasheets, the AI assistant provides accurate solutions without the need for manual keyword searches.
• Cost-Efficient & Scalable: Capable of handling thousands of inquiries simultaneously, the assistant frees our human support team to focus on complex technical scenarios.

Enhancing Customer Experience Through Innovation

As part of netis' ongoing commitment to digital transformation and customer-centric service, the AI Technical Support Assistant represents an important step toward delivering faster and more efficient support experiences for users worldwide.

Visitors can access the AI assistant directly through the chat widget located in the bottom-right corner of the netis global website.

We invite customers, partners, and distributors to experience the new AI-powered support service and discover a more convenient way to receive technical assistance.

Try the AI Technical Support Assistant today at www.netis-systems.com.

About NETIS Systems Co., Ltd.

NETIS is a global provider of networking equipment, including routers, switches, APs, PONs and comprehensive networking solutions. Committed to high-performance connectivity and innovation, NETIS serves customers worldwide through a vast network of partners and distributors. For more information, visit www.netis-systems.com.